Beanly Support

Questions, bugs or ideas: email support@glp-1.app. I usually reply within two working days.

Reminders don't show up

Check that notifications are allowed for Beanly in your phone's Settings, and that Focus or battery saver is not silencing them. Open Beanly once after changing your schedule so it can reschedule reminders.

Restore Premium on a new phone

Open Beanly and go to You > Restore purchases, signed in to the same Apple Account or Google account you bought with. If you signed in to Beanly with Apple or Google, Premium also works on every phone you sign in on.

Cancel a subscription

iPhone: Settings > [your name] > Subscriptions > Beanly. Android: Google Play > Profile > Payments & subscriptions > Subscriptions. Cancel at least 24 hours before renewal; you keep Premium until the end of the period.

Refunds

Refunds are handled by the store: Apple at reportaproblem.apple.com, Google in Google Play.

Move or back up your log

Two ways. Sign in under You > Sign in to back up and your log is backed up automatically; sign in on the new phone to restore it. Or, without an account, use You > Export a backup to save a file and Restore from a backup on the new phone.

Home screen widget

Long-press your home screen, tap Edit or Widgets, and add Beanly. It shows your next dose and opens the log sheet in one tap. If it looks out of date, open Beanly once.

Delete your data

Use You > Erase all data to clear the log on your phone. If you signed in, You > Delete account deletes your account and its cloud backup from my server right away. See the Privacy Policy.

Medical questions

Beanly can't answer medical questions or adjust doses. Please ask your doctor or pharmacist. In an emergency, call your local emergency number.